Privacy Policy

Fynexivellum ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information in compliance with the South Africans Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website or services, you consent to the practices described in this policy.

Information We Collect

We collect personal information to provide our financial planning and advisory services effectively. The types of information we may collect include:

  • Personal Details: Name, address, email address, phone number, and date of birth.
  • Financial Information: Income, assets, liabilities, investment preferences, and financial goals.
  • Technical Data: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent).
  • Other Information: Information provided through contact forms, surveys, or communications with our team.

We collect this information directly from you, through your interactions with our website, or from third parties with your consent (e.g., financial institutions).

How We Use Your Information

Your personal information is used to deliver and improve our services. Specific purposes include:

  • Providing personalized financial planning and advisory services.
  • Processing subscriptions and payments for our services.
  • Communicating with you about your account, updates, or inquiries.
  • Analyzing website usage to enhance user experience and functionality.
  • Complying with legal and regulatory obligations, such as anti-money laundering laws.
  • Sending marketing communications (with your consent), such as newsletters or service updates.

How We Protect Your Information

We implement robust security measures to safeguard your personal information against unauthorized access, loss, or misuse. These measures include:

  • Encryption of sensitive data during transmission and storage.
  • Access controls to limit data access to authorized personnel only.
  • Regular security audits and updates to our systems.

While we take all reasonable steps to protect your information, no system is completely secure. If a data breach occurs, we will notify affected individuals and relevant authorities as required by law.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: Trusted third parties, such as payment processors or IT providers, who assist in delivering our services (bound by confidentiality agreements).
  • Legal Obligations: When required by law, such as in response to a court order or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights and Choices

Under the South Africans Privacy Principles, you have rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Complaints: Lodge a complaint if you believe your privacy has been breached.

To exercise these rights, contact us using the details below. We may require identity verification before processing your request.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage. For details on how we use cookies, please refer to our Cookie Policy. You can manage cookie preferences through your browser settings.

International Data Transfers

Your personal information is primarily stored and processed in South Africa. However, some of our service providers may be located overseas. When transferring data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to comply with South Africans privacy laws.

Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, financial records may be retained for seven years to comply with South Africans tax laws. When no longer needed, we securely delete or anonymize your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, and the date of the latest revision will be indicated below. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

info@fynexivellum.com

+27730940270

29 Henry St, Leichhardt NSW 2040, South Africa

If you are not satisfied with our response, you may lodge a complaint with the Office of the South Africans Information Commissioner (OAIC) at www.oaic.gov.au.

Last updated: 19 June 2025